The Microsoft’s online forums are full of questions regarding “Windows update stuck at x%.” This issue can arise due to different reasons. To make sure that your updates are installed correctly for a secure computing experience, you can use Microsoft’s troubleshooter or force Windows to restart the update service. One can also use advanced tools like DISM for attempting the fix.
Updating your machines is one of the most important parts of making things secure. With timely updates, we get new features and security fixes. The frequency of these operating system updates depends on the features and severity of a security risk.
If we talk about Windows Update, things were pretty smooth, and users had complete control over the update process. They were able to choose which updates to install and which ones to ignore. But, with Windows 10, many users feel that they’ve lost a sense of control over their machine. Another common problem faced by the users is the “Windows Update stuck” issue.
This is an issue that Windows 10 users face often. Generally, on the update setting window, the progress bar is stuck at some number, and you see messages like “Downloading Updates 12%.” It might also be possible that the downloading is complete and Windows Update is stuck. For these different scenarios of frozen Windows Update, I’m going to tell you workarounds.
Windows 10 Update Stuck At “Downloading Updates x%”
Even before Windows could start preparing to install Windows Updates, there are cases when the update gets stuck at the first step, i.e., update download. It could freeze at any number, 0%, 12%, 33%, or anything.
The steps mentioned ahead can also be used if your Windows 10 Update is stuck at “Preparing To Install Updates x%” step, which comes after the downloading part.
1. Run Windows Update Troubleshooter
Microsoft also provides a Windows Update Troubleshooter program that can be used to fix frozen Windows Update issue. This tool can be used to fix some commonly seen error codes: 0x80073712, 0x800705B4, 0x80004005, 0x8024402F, 0x80070002, 0x80070643, 0x80070003, 0x8024200B, 0x80070422, 0x80070020, and others.
Download the tool from here.
2. Restarting Windows Update Forcefully
To take care of this, you can forcibly restart the stuck Windows Update download. To do so, you need to run few commands. Here are the steps that’ll guide you how to do it:
- Open Command Prompt on your Windows 10 PC with administrative privileges. To do so, type Command Prompt in the search bar, and you’ll see the Command Prompt desktop app.
- Right click on the Command Prompt app icon and select the Run as Administrator option
- In the Command Prompt, run the following commands one by one. These commands will forcefully stop the Windows Update service.
1net stop wuauserv1net stop bits
- Now, to clean the files to restart the Windows Update download process, use this path to open SoftwareDistribution folder: C:\Windows\SoftwareDistribution
- Delete all the files from this folder. If your system restricts you from deleting the files, restart your PC, and delete the files.
- After this step, perform a restart and run the following commands to start the update service again:
1net start wuauserv1net start bits
- Now check for updates from Windows Update and download the updates.